![]() Thanks to the power of YouTube I’ve heard from others who had similar issues with their early guns, as well as many who have not. That little GX4 remains my favorite of the micro-compacts. I contacted Taurus and they promptly replaced the barrel, free of charge. My early-production model had an issue with chamber fitment. When the GX4 came out I figured I’ve give it a try. One of the first things he did was to send a letter to everyone who had ever registered with Taurus publicly apologizing for the Taurus of the past and promising to improve things like…customer service. In 2020 Taurus hired a new CEO, Bret Vorhees, who came over from Walther Arms. ![]() From Oregon that would have cost me about half of what I had paid for the gun. Taurus’s customer service at the time wanted me to pay for overnight shipping - to and from - for them to look at it. I bought one and it lasted less than 200 rounds before the recoil spring skipped a coil and seized the slide half way in its travel. ![]() Years ago while I was instructing a student who brought in a then-new Taurus G2C, I was impressed with the overall design and inclusion of details such as “memory points” on the frame that other makers didn’t have on their similar guns. The Taurus booth was a busy place at SHOT 2002.We’ll get this part out of the way since I know the comment section is likely already lighting up with folks who are here to hate on Taurus without actually reading. The NASGW award is decided by the wholesalers and distributors who are an essential part of the Taurus family, and it is a great honor to be recognized by our customers for our efforts. In mid-November 2001, the National Association of Sporting Goods Wholesalers presented Taurus with the honors at their annual gathering in Phoenix, AZ. I wish all of them could receive this award with me.” Not a day goes by that we are not looking for a way to improve what we do and advance safe participation in the shooting sports. Morrison also noted, “It is our commitment to excellence and innovation in firearms design and safety that has brought these awards. The Academy recognized Taurus, “For continued commitment to excellence in manufacturing modern firearms, including Total Titanium handguns, rapid introduction of firearms chambered in the newest calibers, unwavering support of the industry and Constitutional freedoms, and its patriotic offer of free handguns to arm the nation’s airline pilots.” The fact that a broad spectrum of manufacturers – not just gunmakers – are represented here makes this award all the more significant,” I share in their humble thanks for this award.” “On behalf of Carlos Murgel, myself and the rest of Team Taurus, I want to thank all who have supported us – whether in the marketplace or on the ballots – and recognized the efforts of so many talented and dedicated people. “Team Taurus has made great strides, and I am honored to be the messenger home with this mark of their success. “It is a singular honor to have been recognized by our distributors, our dealers and now our peers as the best,” remarked Morrison. This is the first time that a single manufacturer has taken all three awards in a row. The Academy membership consists of industry executives and journalists. The Academy of Excellence award is decided by the members of the academy in a secret ballot. The Taurus triple crown for 2002 consists of the National Association of Sporting Goods Wholesalers award given in November, the SHOT Business award presented at the 2002 SHOT Show and the Academy of Excellence crown awarded in Reno. ![]() The award was presented by Shooting Industry magazine Editor Russ Thurman and Academy of Excellence Director Randy Molde to Taurus Executive Vice President and COO Bob Morrison. ![]() This award marks the completion of a clean sweep of Manufacturer of the Year honors for 2002 by Taurus – an industry first. On April 27 in Reno, Nevada, Taurus was named Manufacturer of the Year by the Shooting Industry Academy of Excellence. All three industry organizations have named Taurus International as Manufacturer of the Year, completing the triple crown by winning the Shooting Industry Academy of Excellence Manufacturer of the Year honors for 2002. ![]()
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